Everyone has their own mobile phones. Especially people have smart phones that made their life much easier as everything is application based. People, who have their specific business, require a phone number for their business. That business phone number separates your personal calls and business calls. You will have idea which call has to attend at what time. If you want your business at peak point in the market, you must have to upload your business phone number on your webpage. Business phone number is only way that connects to you from your customer directly. Every customer will have any query related to your product and it is your responsibility to solve it immediately.
Having business phone number is not a difficult task. You can get business number without any cost. Number of websites or applications is available on the internet that provide you business number easily and without charges. It will be unique phone number and toll free for your all customers. There are number of website that gives you business phone number freely with number of best features. One of best feature of business phone number provider is auto receptionist or auto attendant. In this case, you do not have to need for large number of employees for attending all calls.
What auto attendant may do?
- Self service to all customers
- Less involvement in call handling
- Greet all customers who call
- Calling customer will get related information automatically by message
- Forwards the call to a group, voicemail, an employee, and playback purpose of the call which fulfill business rules.
There are number of benefits for having auto attendant in business phone number, which are given below:
- Customer may have better experience
- All incoming calls will be managed effectively
- A professional look to all type of business
- Call processing cost will be reduced
When a customer calls you, auto attendant will pick the call and customer will have to do self service. He or she has to press the number from keypad of his or her mobile phone. Press the number for service that you want and customer will also get immediately response. In auto attendant, you can set many features as per your need like greetings, voice menu, and routing rules. Except the auto attendant, customer will get many unique and best facilities from business phone number services which are:
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- Free talk up to 10000 minutes
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- Toll free
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- Call forwarding to any device
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- Customer greeting
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- Dynamic task management
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- Email request
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- Facebook and twitter messages
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- Port existing number
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- Multiple extensions
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- High quality sound
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- Call queues
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- Black list call routing
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- Call recording
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- Voice mail and transcription
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- Permanent reports
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- No extra hardware needed
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- Conference calls
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- Visual call flow configuration
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- Auto receptionist
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- Call history
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- Use your existing phone
- Mobile app for both android and iOS